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This membership card service is launched by Decathlon S.A. Before you register for a membership on Decathlon official website, please read this agreement carefully. Your registration for Decathlon membership indicates that you have carefully read, and completely agree all terms and conditions contained in this membership agreement. We reserve our rights to amend this membership card agreement from time to time, and our rights to explain the application, examination and approval of membership to the extent permitted by laws. If we amend any content of this agreement, we will publish amendment notice on our relevant website, and such amended content shall become effective as of the publishing day. If a member violates the terms or conditions of this membership agreement, Decathlon shall have right to suspend or terminate his/her membership card benefit, or cancel his/her membership card. If you have any question, please contact our customer service staff. If you deem that it is necessary, you may also apply for canceling your membership card.
If Decathlon amends its way of collecting or using personal information, it will publish its amended policy on Decathlon official website. You may check the amended date on the top of this page, in order to find out whether this policy has been amended or not.
When you register for membership and agree with Decathlon membership agreement, you have already agreed with us to collect, dispose, use and share your personal information based upon this policy. All terms contained in this policy shall be treated as an inseparable part of the membership agreement.
If you have any question regarding this policy, please contact us by using the contact information under this title of “How to contact Decathlon”.
When you visit Decathlon official website and purchase products on line, or visit our retail shop and purchase products within our shop, or when you save your personal information on Decathlon official website, contact us to solve problems, participate into prize event, promotional event or survey, Decathlon or other third party service providers may use Google Analytics and/or other tools to collect the following contents of your personal information: name, email address, post address, telephone number, gender, birthday, personal hobbies, etc. Decathlon will record down the products at which you are interested, and products you purchased on line or purchased in Decathlon retail shops. We may put all such information together with your personal information provided by Decathlon’s joint operation partners, other third parties, or other brands owned by Decathlon.
Under certain circumstances, if you do not provide your personal information, you may not fully enjoy all functions of Decathlon membership project. For instance, if you have not provided your personal information completely, we may not handle your order or delivery issues.
Personal information to be collected for this membership project will be collected by computer under current law system. Information collected will be used by Decathlon only, for the sole purpose of handling Decathlon membership project. Without consent of members, Decathlon will not disclose member’s personal information to third party company (except the third party company whom Decathlon entrusts to send Decathlon sales or product information to members).
Under the following circumstances, Decathlon may share your personal information with third parties:
You may check and amend your personal information kept by you in Decathlon members’ data (such as name and contact information). If you need to access your personal information, you may use your member’s ID and password to log in your account, or go to any store’s reception desk with your membership card. After that, you may edit your personal information in the data of your account. If you need any help, you may contact us by sending email to email@example.com.
We will contact you only when you are willing to receive Decathlon’s promotion information. If you are not willing to receive such promotion information (such as information concerning special discount or promotion event), you may click unsubscribe button in the email. Please note that if you our purchase products on line, we will use email to confirm status of your order and status of delivery. We may also contact you by phone, email or by post mail regarding relevant question or information of your order.
You may change the setting of your explorer, not accepting cookies, or require being notified when cookies are sent to your computer, in order that you could decide whether accept such cookies or not. However, if you choose not to accept cookies, you could not visit your personal information in your account on Decathlon official website, nor could you purchase products from Decathlon website.
Registration membership of this project shall be nature person who is qualified for signing contract legally binding upon both parties subject to applicable laws (hereinafter referred to as “Cardholder” or “Membership”). This project is not applicable to following entities: corporation entity, any enterprises and institutions or social groups. If you are less than 18 years old, you could register as a member of Decathlon official website with the participation of your parents and guardian. On the premises that aforementioned provisions are not restricted, we will not provide service for Decathlon registration members who are temporarily / permanently suspended. Please register after you have carefully read this membership agreement and keep your membership account in a proper manner, such account shall not be transferred or sold to other parties.
Each nature person member could join Decathlon Membership Project through following approaches and obtain Decathlon membership card:
2.2 Once the membership is successfully registered, member will be connected to the stores or official website chosen by him/her. A member could choose to change the connected stores if he/she moves or new store which is closer to his/her home opens.
3.1 Decathlon will not charge any fees for membership card; membership card is exclusively enjoyed by the member himself/herself.
3.2 Members will be provided with following VIP service after registering in Decathlon membership project:
3.3 The purchase with membership card under Decathlon China membership project shall be valid in the following scope:
Membership registration shall undertake that all information filled in formats are completely accurate and shall be liable for false, incomplete and overdue information. If any personal information registered on Decathlon official website changes, please update timely. Registration members is able to agree or disagree to receive emails, messages and letters sent by Decathlon official website or cooperative partners of Decathlon official website. Personal information submitted by registration members are subject to protection of our privacy policies.
Once you successfully register for registration membership, you will obtain one password and account. You shall assume all liabilities in case that you could not preserve your own account and password. In addition, each registration member shall be fully liable for all activities and accidents. You could change your passwords according to instruction at any time, or contact with CHC to end the old account and reregister a new account. If you find any illegal usage of registration membership account or security hole, please notify Decathlon official website.
Decathlon membership card could not be used as payment tool.
2.1 Calculation and accumulation of loyalty points
2.1.1 How to accumulate loyalty points after consumer’s consumption:
Shopping in physical stores, members show membership card before checkout counter after membership card holders consume in aforesaid stores.
Purchase products on official website.
2.1.2 Consumption amount will not be calculated into loyalty points before membership registration unless the members enjoy the service of “supplement purchase record”
2.1.3 Supplement purchase record service refer to that consumption amount will still be calculated into account in the circumstance that one does not show membership card or has not registered as a member for each member with Decathlon membership card. This service will be only effective within 30 days and consumption could be only conducted by member himself/ herself. Meanwhile, this service will be restricted in frequency (twice/ per card/ per natural year) as we provide this service in order to make up for losses suffered by members incurred by forgetting showing membership card occasionally.
2.1.4 According to aforementioned conditions, the member could show purchase receipt before service counter in a physical store when necessary or login in Decathlon official website to proceed.
2.1.5 Loyalty points do not include full or partial gift cards, coupons and discount electronic vouchers. Consumption with giveaway will not be calculated into loyalty points.
2.1.6 If one product is returned, then membership loyalty points will be deducted accordingly pursuant to then points of the products.
2.1.7 As to each purchase record, RMB 1 is equal to 1 point.
2.1.8 When members obtain 1000 points membership loyalty points, such loyalty points will be redeemed electronic discount ticket equal to RMB 10 (as to details, please refer to following instruction provisions concerning electronic discount tickets hereunder).
2.2 Check loyalty points
2.2.1 Membership card holder could check loyalty points at any time:
2.2.2 Membership loyalty points of each member are not valuable on market (unless such loyalty points has been redeemed electronic discount ticket), therefore, loyalty points are forbidden to transferred to any third party, whether such third party own Decathlon membership card or not.
2.3 Effective term of loyalty points
2.3.1 On premises that a member consumes once at least annual year, including purchase on physical store (show membership card when checkout), loyalty points of such member will be permanently effective til the end of Decathlon membership project. Otherwise, loyalty points of members will automatically expire after one year dated from non-consumption record.
2.3.2 Loyalty points will be automatically deducted and blanked out after redeeming discount ticket.
2.3.3 Loyalty points will not be returned in any form (cash, certificate, gift card) after being blanked out.
2.3.4 All effective loyalty points of membership card will be activated, and will be continuously effective as long as the membership card contains at least one purchase within one year.
Based on conditions specified in article 2.1, a member will receive loyalty points for each consumption. Such loyalty points could automatically redeem electronic discount coupon (hereinafter referred to as “electronic coupon”). Such discount coupon could be obtained through following approaches:
3.2 Usage conditions
4.1 If lost or being stolen of the Decathlon membership card, membership card holder shall notify Decathlon via aforesaid approaches as soon as possible. Such card will be canceled and you could apply for a new card.
4.2 All loyalty points and other discount in the card will be preserved.
5.1 Decathlon membership card will be permanently effective during membership project effective period. (article 2.3 is applicable to effective period of loyalty points).
5.2 Decathlon is entitled to change or terminate loyalty system at any time and does not need to compensate for members. If a member objects any service provisions or raise objection to following revision of clause, or dissatisfies service provided by Decathlon, a member could exercise following rights:
5.3 Decathlon preserve the rights to revise rules of loyalty points receiving, and does not need to prove its decision and compensate for members.
5.4 Aforementioned use provisions and conditions could be revised by Decathlon without prior notification. Members shall accept all the revisions. Therefore, we suggest that you could inquire in the closest store regularly.
5.5 After the end of registration membership service, stores and Decathlon official website is entitled to immediately terminate membership project service provided by Decathlon. Since then, registered members will not enjoy any rights any longer, stores and Decathlon official website has no obligations to transfer any un-disposed information or uncompleted service to registered member or a third party.
Registered members will be canceled with following behaviors:
The following terms shall be observed when you use your registration account to shop on Decathlon official website:
1.1 Decathlon official website shall display the colors of the products as precisely as possible; Decathlon shall not be responsible for the color deviation due to the differences of computer displayers or personal visual senses.
1.2 The prices and availabilities of the products will be indicated on the website. The price of each product displayed on the website has included VAT (whose tax rate is adopted according to the laws and regulations of PRC). Fees for delivery and trade collection charges (occur when Cash on delivery service in selected) will be calculated separately. Such information may be altered from time to time and notice thereof may not be informed.
1.3 The prices, statements and advertisements on Decathlon website shall not be deemed as offers. There is no contract between you and Decathlon before Decathlon official website accepts your orders. Decathlon is eligible to withdraw such information or terminate the transaction unilaterally on the circumstances that Decathlon has found obvious mistakes of the products displayed and orders or the products are out of stock. Decathlon reserves the rights to limit the amount of products each member can order. Such limitation may include orders from one and the same registration account or one and the same delivery address. Decathlon reserves the rights to limit or prohibit the orders from distributors or wholesalers according to our judgement or “malicious orders”.
1.4 After your orders are confirmed by Decathlon, Decathlon shall contact you by emails or calls when the prices are changed incurred by unexpected circumstances such as the suppliers raise the prices, the taxes change or the errors on the website, and you can decide whether you shall cancel the orders.
1.5 If you shop on Decathlon website, you shall be responsible to the information provided in your orders. Once an order is placed, which indicates that you have accepted all the sale conditions in the description of the products (such sale conditions shall not violate this agreement and the laws and regulations of PRC), and you are obliged to complete the transaction with Decathlon official website (except those transactions are prohibited by the laws and regulations or this agreement). If an order cannot be confirmed or be delivered due to the errors or incompetence of the information you provide, Decathlon shall not take such responsibility. If you refuse to complete the transaction with Decathlon website with no justified reasons and with viciousness, for example, refuse to take the delivery with viciousness, Decathlon reserves the rights to refuse to deliver products this time and hereafter.
1.6 If there is a national or industrial standard, the quality of the products shall comply with national or industrial standards; if there isn’t any national or industrial standard, the quality shall comply with the enterprise standard formulated by the manufacture; if there is no enterprise standard, the quality shall be confirmed by our members and Decathlon official website. Whereas the quality of the products does not comply with standards, members may request the exchange or return and refund. Refund, return and exchange: more will be found in Refund, Return and Exchange Policy.
Members shall not publish the following expressions on Decathlon official website:
those that violate the basic disciplines of Constitution Law, incite, resist or destroy the implementation of the Constitution and laws and regulations; those that incite the subversion of state dictatorship and the socialism system, incite, split the country and destroy the unity of the country; those that damage the awards and interests of the country; those that incite the hate, discrimination of nations and destroy the unity of nations; those contents include the discrimination of nations, gender, religion or area etc.; those that fabricate or distort facts, deliberately spread rumors or inciting disturbances of public order in other ways; those that advocate feudal superstition, heresy, obscenity, porn, gambling, violence, murdering, terrorism, instigate others to commit crimes; publicly insult others or fabricate facts to slander others or commit other malicious assaults; those that damage the credit of administrations; other expressions that violate Constitution and laws and regulations.
Members shall not quarrel, insult, slander, use uncivil and assaulting words and expressions towards other members and the Decathlon website.
Without the consent of Decathlon official website, members shall not publish any advertisements on Decathlon official website no matter in what forms.
Decathlon official website is eligible to delete such messages and comments and other messages and comments which Decathlon official website considers as inappropriate.
The words and expressions published by members of the Decathlon official website only represent the authors’ own opinions and does not represent the stand of Decathlon’s standpoint.
You hereby agree, without the prior written consent of Decathlon website, you will not use any robots, spider software, spam software or other automatic methods to login the website. Meanwhile, you hereby agree that you will never engage in following behaviors:
Any behaviors that cause or may cause unreasonable or inappropriate heavy load (Decathlon is eligible to define discretionarily) to Decathlon official website.
Without prior written consent of Decathlon official website, any torts that make duplication, copy, modify, make derivative products, distribute or publicly exhibit etc. of any contents on Decathlon official website.
Any behaviors that disturb or try to disturb the work or activities of Decathlon official website.
Any behaviors that use prohibited or might be prohibited words or expressions on Decathlon official website.
Any behaviors that use bad data to Decathlon official website, including any virus, Trojan Horse, worm, time bomb, Cancelbots, Easter egg, spy software, other computer software etc. that might damage, modify, delete, affect negatively, capture secretly, access without authorization or commandeer of any system, data or personal documents.
4.1 The forms, logos, header of website, button images, words, service names etc. marks on the Decathlon official website are the properties of Decathlon official website and shall be protected by intellectual property laws of PRC and international. Unless expressed specifically, Decathlon official website and all the contents on Decathlon official website, including copywriting, pictures, icons, photos, videos, designs and other contents, shall be owned, held or authorized by Decathlon.
4.2 Without the permission of Decathlon official website, no one shall use, copy or use for other purposes of the trademarks of Decathlon. Other trademarks displayed on Decathlon official website are the properties of each trademark holder, without the written consent of Decathlon official website or related trademark holders, no third party shall use.
4.3 Decathlon official website and the contents of Decathlon official website shall not be used for commercial purpose. You may download or copy related contents for your personal use, but the rights and interests of these related contents do not transfer to you.
4.4 Unless the contents are attached with copyright statements, Decathlon official website is entitled to use or cooperate with others to use the user experience, discussion of products or pictures which are published by registration member on Decathlon official website, the use range includes but not limits to website, electronic magazines, magazines, publications etc., Decathlon shall indicate the author’s name which shall be subject to the name you use when you publish your articles.
4.5 Decathlon official website respects the Intellectual Property of others. If you think your intellectual property is infringed, please contact us.
Decathlon membership card shall be owned by card holder and shall not be transferred (whether is charged or not). Members shall use Decathlon membership card in accordance with the terms and conditions of Decathlon China and shall be responsible for your use. Your operations on Decathlon official website shall comply with the laws, regulations, ordinances of PRC and local laws and regulations.
Members shall bear obligations including but not limited to:
Members shall understand, the use of other’s ID or fraud may lead to criminal liability, on such circumstance Decathlon may perform as follows:
The execution, implementation, interpretation of this agreement and the settlement of disputes shall be governed by the laws of PRC. In the event of any disputes arising out of this agreement, Decathlon official website or stores and the registration members of Decathlon official website shall attempt to resolve such dispute through friendly consultations. In the event that such dispute is not resolved through such consultations, either party may submit the dispute for arbitration in Shanghai before CIETAC in accordance with CIETAC Arbitration Rules then in force. The provisions in this agreement are severable, if any of the provisions is arbitrated as ineffective or unenforceable; such provision shall be deleted and shall not affect the validity and enforceability of other provisions. Decathlon will try best to formulate effective agreements in similar areas to substitute the existing agreement. Either party’s forever or temporary failure to exercise any provision shall not operate as a waiver thereof. You agree, Decathlon is entitled to decide on its own need to transfer this agreement and all the agreements included to that third party where merge occurs. The titles of this agreement shall only use for reference and their range or limitation shall not be defined, limited, explained or described at any aspect.