Click & Collect

Procedure

Purchase Online, Pick Up in Store

Step 1

Buy Online

Step 2

Choose Click & Collect

Step 3

SMS Verification Code

Step 4

Collect your Package On-Site

Available Stores

This service is now available at 160+ Decathlon Stores in China, please pick a store that best suits you.

Terms and Conditions

  1. Click and Collect orders must be paid online at the time of shopping.
  2. The verification code will be sent to the mobile number associated to the order, please keep the code safe. In case of forgotten/lost codes, please check order details page. Alternatively, you can contact our store staff to re-issue the code to the same mobile number.
  3. Click and Collect order can only be collected when the order is in "Ready to pick up” with picking code sent by store.
  4. Click and Collect store operating hours (Sun-Thurs: 9 am-9 pm, Fri-Sat: 9 am-10 pm).
  5. Click and Collect orders must be collected within 10 days from the date that you are notified with SMS that your order is ready for collection.lf your Order is not collected within this time, the order will be cancelled and items will be returned to the warehouse.
  1. Customer are required to check carefully all items at the time of collection, Decathlon holds no responsibility when the items leave store counter.
  2. Refund Policy:
    1. Decathlon offers refund/exchange at time of collection for damaged or wrong items. If the store cannot proceed with refund/exchange immediately, please follow the online return policy.
    2. If you need to return the product, you could send back to warehouse.
    3. Return shipping cost to be beared by customer for non-product quality related returns. Decathlon to bear return shipping fee for orders with item quality problems, wrongly shipped items and missing items.
  3. When your order is "Finished”status, your purchasing points will be added automatically.